FAQ

Booking

Usually 5 to 10 percent less than booking elsewhere, because there are no platform fees.
Usually 2 nights midweek, 3 on weekends, 4 over Christmas and Presidents' Weekend and 5 over New Year. The minimum for your dates is shown in the booking calendar.
Half when you book and half 30 days before arrival, charged to your card. We also take Zelle, Venmo, checks and cash by arrangement.
No, unless the home's listing says otherwise. No smoking anywhere either, balconies included.
The lead guest must be 25 or older.
No. We are not licensed insurance brokers, so we cannot offer it, but we highly recommend buying a policy from a third party (for example, Cancel For Any Reason coverage).
Call 720-234-8172 or email admin@winterparkmanagement.com.

Check-in is from 4:00 pm and check-out by 10:00 am. Ask about early or late times.
Most homes have a smart lock with a code just for your stay, sent with your guest guide after final payment.
Every guest gets our 24/7 virtual assistant, which answers questions instantly. Anything else, call or text 720-234-8172.
In every home. The login is on the fridge and in your guest guide.
Laundry detergent. Linens, towels and kitchen basics are supplied.
No. The homes are privately owned and there is no front desk.
A departure clean is included. Extra cleaning can be booked on 720-557-6187.

Call 720-234-8172. Our maintenance team is on call 24 hours a day.
Call 911 first, then us.
Items left behind are kept at our office in Fraser. We ship them back for a fee.
Forgotten keys, key cards or parking passes can be sent by UPS or FedEx to Winter Park Management, 237 Mill Ave, Fraser, CO 80442.

67 miles. It is the closest major ski resort to Denver.
Denver International is about 90 miles, roughly two hours by car.
Amtrak's Winter Park Express runs from Denver Union Station to the resort base Thursday to Sunday, mid-December to late March. Home James runs shared and private shuttles from the airport.
Not always. The Lift is a free bus between Winter Park and Fraser. For Tabernash and Granby, a car is easier.

On Airbnb, Vrbo, our other channel partners and this site, and we put it in front of guests who have stayed with us before. Every home gets professional photographs and a written description.
Every stay carries mandatory damage insurance that covers accidental damage up to $2,000, and we hold a security deposit on the guest's card. If damage is intentional, we pursue it.
Guests have a virtual assistant for quick questions at any hour, and Nick or Charlotte on the phone for everything else. Anything a guest reports is fixed straight away.
Our housekeepers work from a detailed checklist with eco-friendly products. An annual deep clean is there if you want one.