
FAQ
The questions we hear most. Not here? Call or text us.
Booking
Usually 5 to 10 percent less than booking elsewhere, because there are no platform fees.
Usually 2 nights midweek, 3 on weekends, 4 over Christmas and Presidents' Weekend and 5 over New Year. The minimum for your dates is shown in the booking calendar.
Half when you book and half 30 days before arrival, charged to your card. We also take Zelle, Venmo, checks and cash by arrangement.
No, unless the home's listing says otherwise. No smoking anywhere either, balconies included.
The lead guest must be 25 or older.
No. We are not licensed insurance brokers, so we cannot offer it, but we highly recommend buying a policy from a third party (for example, Cancel For Any Reason coverage).
Call 720-234-8172 or email admin@winterparkmanagement.com.
Your stay
Check-in is from 4:00 pm and check-out by 10:00 am. Ask about early or late times.
Most homes have a smart lock with a code just for your stay, sent with your guest guide after final payment.
Every guest gets our 24/7 virtual assistant, which answers questions instantly. Anything else, call or text 720-234-8172.
In every home. The login is on the fridge and in your guest guide.
Laundry detergent. Linens, towels and kitchen basics are supplied.
No. The homes are privately owned and there is no front desk.
A departure clean is included. Extra cleaning can be booked on 720-557-6187.
If something goes wrong
Call 720-234-8172. Our maintenance team is on call 24 hours a day.
Call 911 first, then us.
Items left behind are kept at our office in Fraser. We ship them back for a fee.
Forgotten keys, key cards or parking passes can be sent by UPS or FedEx to Winter Park Management, 237 Mill Ave, Fraser, CO 80442.
Getting here
67 miles. It is the closest major ski resort to Denver.
Denver International is about 90 miles, roughly two hours by car.
Amtrak's Winter Park Express runs from Denver Union Station to the resort base Thursday to Sunday, mid-December to late March. Home James runs shared and private shuttles from the airport.
Not always. The Lift is a free bus between Winter Park and Fraser. For Tabernash and Granby, a car is easier.
For homeowners
Nick or Charlotte. There is no call center, and the number is 720-234-8172.
Our team prices every night by hand, daily in winter and weekly the rest of the year, around the dates you block first.
Yes. Block your dates in the owner portal at any time and we price around them.
The lead guest must be 25 or older, large and non-family groups need your approval, and every stay carries $2,000 of damage insurance and a security deposit hold.
On Airbnb, Vrbo, our other channel partners and this site.
The owner portal shows your calendar, statements and earnings reports, updated automatically.
Our on-call maintenance team, 24 hours a day. Larger repairs and renovations go to our remodeling service.
No. We have had eight dogs ourselves, so we know how hard it is to get a house truly clean after one.
Not answered here?
Call or text 720-234-8172 or email admin@winterparkmanagement.com.
