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Snowshoe tracks through a snowy pine forest

FAQ

The questions we hear most. Not here? Call or text us.

Booking

  • Usually 5 to 10 percent less than booking elsewhere, because there are no platform fees.

  • Usually 2 nights midweek, 3 on weekends, 4 over Christmas and Presidents' Weekend and 5 over New Year. The minimum for your dates is shown in the booking calendar.

  • Half when you book and half 30 days before arrival, charged to your card. We also take Zelle, Venmo, checks and cash by arrangement.

  • No, unless the home's listing says otherwise. No smoking anywhere either, balconies included.

  • The lead guest must be 25 or older.

  • No. We are not licensed insurance brokers, so we cannot offer it, but we highly recommend buying a policy from a third party (for example, Cancel For Any Reason coverage).

Your stay

  • Check-in is from 4:00 pm and check-out by 10:00 am. Ask about early or late times.

  • Most homes have a smart lock with a code just for your stay, sent with your guest guide after final payment.

  • Every guest gets our 24/7 virtual assistant, which answers questions instantly. Anything else, call or text 720-234-8172.

  • In every home. The login is on the fridge and in your guest guide.

  • Laundry detergent. Linens, towels and kitchen basics are supplied.

  • No. The homes are privately owned and there is no front desk.

  • A departure clean is included. Extra cleaning can be booked on 720-557-6187.

If something goes wrong

  • Call 720-234-8172. Our maintenance team is on call 24 hours a day.

  • Call 911 first, then us.

  • Items left behind are kept at our office in Fraser. We ship them back for a fee.

  • Forgotten keys, key cards or parking passes can be sent by UPS or FedEx to Winter Park Management, 237 Mill Ave, Fraser, CO 80442.

Getting here

  • 67 miles. It is the closest major ski resort to Denver.

  • Denver International is about 90 miles, roughly two hours by car.

  • Amtrak's Winter Park Express runs from Denver Union Station to the resort base Thursday to Sunday, mid-December to late March. Home James runs shared and private shuttles from the airport.

  • Not always. The Lift is a free bus between Winter Park and Fraser. For Tabernash and Granby, a car is easier.

For homeowners

  • Nick or Charlotte. There is no call center, and the number is 720-234-8172.

  • Our team prices every night by hand, daily in winter and weekly the rest of the year, around the dates you block first.

  • Yes. Block your dates in the owner portal at any time and we price around them.

  • The lead guest must be 25 or older, large and non-family groups need your approval, and every stay carries $2,000 of damage insurance and a security deposit hold.

  • On Airbnb, Vrbo, our other channel partners and this site.

  • The owner portal shows your calendar, statements and earnings reports, updated automatically.

  • Our on-call maintenance team, 24 hours a day. Larger repairs and renovations go to our remodeling service.

  • No. We have had eight dogs ourselves, so we know how hard it is to get a house truly clean after one.

Not answered here?

Call or text 720-234-8172 or email admin@winterparkmanagement.com.