Guest information
All guests get our 24/7 virtual assistant, which answers questions instantly.Anything else, call or text 720-234-8172.
House rules
The same rules apply whether you book online or by phone.
Check-in is from 4:00 pm and check-out is by 10:00 am.
Early arrival or late departure can be arranged on request, and may carry a fee depending on the cleaning schedule.
Usually 2 nights midweek, 3 on weekends, 4 over Christmas and Presidents' Weekend, and 5 over New Year. The minimum for your dates is shown in the booking calendar.
50 percent is charged when you book and the remaining 50 percent 30 days before arrival, automatically, to the card on file.
The lead guest must be 25 or older and stay in the home.
Large and non-family groups, including school, fraternity and civic groups, need the owner's approval. Occupancy is limited by each home's short-term rental license.
No pets (unless stated otherwise) and no smoking anywhere, including balconies. Breaking either rule may result in fees for deep cleaning or the cost of moving future guests.
Call 720-234-8172 for the cancellation terms on your dates.
Guest questions
Booking
Usually 5 to 10 percent less than booking elsewhere, because there are no platform fees.
Usually 2 nights midweek, 3 on weekends, 4 over Christmas and Presidents' Weekend and 5 over New Year. The minimum for your dates is shown in the booking calendar.
Half when you book and half 30 days before arrival, charged to your card. We also take Zelle, Venmo, checks and cash by arrangement.
No, unless the home's listing says otherwise. No smoking anywhere either, balconies included.
The lead guest must be 25 or older.
No. We are not licensed insurance brokers, so we cannot offer it, but we highly recommend buying a policy from a third party (for example, Cancel For Any Reason coverage).
Call 720-234-8172 or email admin@winterparkmanagement.com.
Your stay
Check-in is from 4:00 pm and check-out by 10:00 am. Ask about early or late times.
Most homes have a smart lock with a code just for your stay, sent with your guest guide after final payment.
Every guest gets our 24/7 virtual assistant, which answers questions instantly. Anything else, call or text 720-234-8172.
In every home. The login is on the fridge and in your guest guide.
Laundry detergent. Linens, towels and kitchen basics are supplied.
No. The homes are privately owned and there is no front desk.
A departure clean is included. Extra cleaning can be booked on 720-557-6187.
If something goes wrong
Call 720-234-8172. Our maintenance team is on call 24 hours a day.
Call 911 first, then us.
Items left behind are kept at our office in Fraser. We ship them back for a fee.
Forgotten keys, key cards or parking passes can be sent by UPS or FedEx to Winter Park Management, 237 Mill Ave, Fraser, CO 80442.
Book direct
Save 5 to 10 percent by booking your stay online, right here.
Booking platforms add their own fees on top of the nightly rate. Book with us and those fees disappear.
